Find the drag. Cut it out.
In a nutshell
What it is
A fixed-scope sprint that maps how work actually flows, quantifies where friction lives, and delivers surgical recommendations with redesigned workflows and a measurement framework.
What you get
Process reality map, friction analysis, surgical recommendations, redesigned workflows, and a measurement framework that prevents reversion.
Who it's for
Operations leaders, CEOs, and transformation leads watching efficiency decline as headcount grows. Every new hire adds coordination cost. Output should scale with people. It isn't.
4 weeks · From £24,000
Could be on your desk by the 26 May
Process documentation is fiction.
The map of reality is the only map worth having.This sprint maps every workflow as it actually operates, quantifies the friction, and delivers targeted fixes that release capacity without organisational upheaval. One senior consultant. Direct access. No handoff.
How we get there
01
Scoping callWhich processes are causing friction, which teams are affected, and where the pain concentrates. Who owns the process. Who works around it. What has been tried before and why it reverted.
02
Map the realityHow work actually flows versus the documentation. The formal steps, the informal workarounds, the handoffs that add days, the approvals that add nothing. Every bottleneck identified and sized.
03
Cost the dragQuantify what each bottleneck costs. In hours per week, in delayed revenue, in capacity consumed by workarounds. The cost analysis converts process friction into a language leadership understands: money.
04
Identify surgical targetsNot all process problems are worth fixing. Some are expensive to change and cheap to live with. Others are cheap to change and expensive to live with. We prioritise by impact-to-effort ratio.
05
Execute the surgeryRedesign workflows with the teams affected. Test against real edge cases. Adjust based on what actually happens. The surgery heals quickly because it is done with consent, not mandate.
06
Present, handoff, and measurementReality map, cost analysis, redesigned workflows, and the metrics that track whether improvements are holding. Everything you need to sustain the changes. Nothing you need us for.
Clear deliverables
Who leads this sprint
Senior consultants. Direct access.
These are the consultants who can lead this sprint. Explore their profiles and connect directly with the one who fits your situation.
Ray Tarantino
Marketing Strategy & Operations · 20+ years
The things that actually move a business tend to be the things nobody is tracking.
Location
UK, Italy
Silvia Scherini
Strategic Marketing & Brand Operations · 20+ years
Closes the gap between the deck and the outcome.
Location
Italy
Lapo Brogi
Brand Intelligence & Marketing Strategy · 25+ years
Builds the marketing culture that makes the team work.
Location
Thailand
Ready to cut the drag?
30-minute scoping call. No obligation. No pitch.
Every engagement starts with a scoping call. Same price. Shaped to your situation.